Sutherland Shire Council processing 36% more development applications with same number of staff
Facing a sharp increase in the number and complexity of development applications and restrictions on its manpower, Sutherland Shire Council turned to digital processing to improve its work efficiency.
It was able to determine 36% more development applications in 2016 than the previous year – with an average value per application more than three times what it was in the past – without any additional staff.
By all but eliminating the use of paper, pencil and printouts, the direct cost savings from the transformation have been significant.
The efficiency improvements experienced by the council have proved even broader: expediting the approval of larger and more complex DAs translates into direct economic benefits for the council region, creating more jobs and attracting even more residents to the area.
Objective Trapeze has been phenomenal. It saves the assessment team a huge amount of time and effort.
Development Assessment Manager, Sutherland Shire Council