Img resource solution snapshot countie manukau health ecm

Accurate documents increase level of patient care

With Objective ECM, Counties Manukau Health implemented a new notification and review process to streamline controlled document maintenance – ultimately resulting in better outcomes for patients.

Counties Manukau manages over 1,790 controlled documents for clinical processes and corporate policies. The implications of the lack of maintenance around these documents can impact the quality of care and medical outcomes for thousands of patients.

Now in conjunction with a controlled document review process, all reporting is automated with Objective ECM. The controlled document reporting process ensures reviewers are focused on the correct content to ensure that required updates are undertaken to critical reference material.

The reporting in Objective ECM has allowed Counties Manukau Health to improve the accuracy of documents and drive better communication within their services and division.

Dr. Lesa Freeman

Chair Controlled Documents Committee, Counties Manukau Health