The Problem

Historically, the DA assessment process has been heavily paper-based. The planning and building teams have lost significant time and productivity by having to print, scan and store physical files, losing a single source of truth and visibility over each application.

The Solution

Objective Connect provides a two-way collaborative dialogue with applicants (citizens and developers) and their advisers. Going digital means eliminating the need to create, verify and destroy hard copy files delivering a faster turnaround of applications and higher quality of service to applicants and developers.

Objective Connect integration into Content Manager means technical officers receive the latest revisions, resulting in faster turnaround times with DA assessments.

Peter Mickleson

Director Planning and Environment Cessnock City Council